Reopen provisioning¶

When an access request is in Verifying status, it can be reopened back to the Provision Engineer if additional provisioning work is needed.

To reopen provisioning, complete the following steps:

1. Select the Actions (...) button in the upper right corner of the request details page and pick Reopen Provisioning from the list. The confirmation window is displayed.

2. Enter REOPEN in the field and select the Reopen button. The status of the request is returned to Provisioning.