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Assign an access request

You can quickly assign an access request to yourself by selecting the Assign to me link on the Info tab of the request details page.

Assign to a specific Provision Engineer

To assign a request to a specific Provision Engineer, complete the following steps:

  1. On the request details page, select the Actions (...) button in the upper right corner and pick Assign from the list. The Assign window is displayed.

  2. Select the Select a new identity field and pick the person you want to assign the request to.

    Warning

    Assigning a request does not grant authorization. If you assign the request to a person who is not authorized to provision access requests, they will still not be able to complete provision tasks for this request.

  3. Select the Assign button. The request is assigned to the selected Provision Engineer.