View or Change Responsibilities

The Responsibilities tab is used to assign specific people to the roles of application administration and remediation. You can also override where the remediation email alerts are sent for this application.

  1. From the Applications list, select the application you want to view or change. The Applications / Details page appears.

  2. Select the Responsibilities tab. The following information is displayed:

    Field:

    Description:

    Application Managers

    Typically, an Application Manager is the "owner" of an application or someone who is responsible for the administration functions and maintenance of that application. Within Permission Assist, an Application Manager is anyone you assign to the application using this field. For example, if you'd prefer one or two people review a particular application rather than having each supervisor review their direct reports, you could add those two people to the Application Managers field. 

    To enter an application manager:

    • Select the Application Managers field and then pick a person from the list.

    TIPS:

    • You can also type the name of the person you want to add as an application manager and press ENTER when the name of the person is highlighted in the list.

    • Multiple application managers may be added.

    • An application manager can be removed by selecting the X in the upper left corner of the person's name bubble.

    Provision Engineers

    Provision Engineers are people who are responsible for coordinating remediation changes for this application. Depending on your organization, they may or may not be part of the Provision Team group which is usually responsible for completing remediation requests.

    If the Provision Engineer for this application is already part of the Provision Team defined in the System Configuration > System Authentication area, this field is usually left blank. A Provision Engineer is typically defined in this field if...

    • your organization does not have a Provision Team and you want someone to be responsible for the remediation requests for this application

    • you'd like someone that is not part of the Provision Team to remediate requests for this application (in this case, the Provision Engineer will have access to remediation requests for this application rather than all remediation requests)

    To enter a Provision Engineer:

    • Select the Provision Engineers field and then pick a person from the list.

    TIPS:

    • You can also type the name of the person you want to add and press ENTER when the name of the person is highlighted in the list.

    • Multiple Provision Engineers may be added.

    • A Provision Engineer can be removed by selecting the X in the upper left corner of the person's name bubble.

    Remediation Alert Email

    Enter an email address. When a new remediation request related to this application is created, an email notification will be sent to this address. Multiple email addresses can be entered (usually, separating them with a comma works, but depending on your SMTP server you may need to use a semi-colon - some allow for either).

    Entering an email address in this field will override the default email address (defined in the System Configuration > Taskboards > Access Requests > Workflows tab.

    NOTE: This field is not displayed unless you have notifications turned on in the System Configuration > Access Requests area.

  3. When you have finished making changes, select the Save button. A success message is displayed in the upper, right corner of the window.