Assign an Access Request

You can quickly assign an access request to yourself, by selecting the Info tab within the request details page and then selecting the Assign to me link.

To assign a request to a specific Provision Engineer, complete the following steps:

  1. On the request details page, select the More Actions button - -in the upper right corner of the request details area, and select Assign from the list. The Assign: Remediation window appears.

  2. Select the Select a new identity field and then pick the person you want to assign the request to.

    NOTE: This feature does not enable authorization to access requests. For example, if you assign the request to Jim Doe, and Jim Doe isn't authorized to provision access requests, he will still not be able to log into Permission Assist and complete provision tasks related to this access request.

  3. Select the Assign button.