Request a Change to User Permissions
Ideally, any permissions an employee has would be determined by their Entitlement Role(s). In reality, there are times when someone needs additional permissions that do not relate to a personnel event. In those instances, the Change User option can be used to add, change, remove, suspend, or restore user information or permissions within a specific application.
NOTE: If an employee is changing job roles (for example, from Teller 1 to Teller 2), we recommend initiating a role transition. The Change User option is more appropriate if a job title within a specific application needs to change, but the change doesn't affect user permissions.
After initiating a Change User request, Permission Assist walks you through a series of questions.
Question/Option |
Description |
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Choose an application |
Enter information into each of the following fields:
Depending on the type of action being taken, a series of questions are displayed. Complete each step as it is displayed. When all information has been completed, select the Submit button. |